Never lose a tow call to voicemail again.
When you are out on a job and the phone keeps ringing, TowLock AI Receptionist picks up, gathers what you need to dispatch, and leaves a clear summary waiting for you.
How it works
Three steps, and your existing phone number stays the same.
Forward missed calls
Point unanswered or busy calls on your business line to your TowLock number.
The AI answers
A voice assistant greets the caller as your company and asks the questions a dispatcher would ask.
Review and call back
Open your dashboard to see every call, the captured details, a summary and the transcript.
What every call captures
Everything you need to dispatch quickly.
- Caller name and callback phone number
- Pickup location and destination
- Vehicle make, model and year
- What happened and how urgent it is
- A short summary you can read in seconds
Built with privacy in mind
No call audio is stored. Transcripts and summaries are removed after 30 days, and each company can only ever see its own calls.
A dashboard made for busy owners
See answered and missed calls, call volume over time, and your most recent callers at a glance. Update your service area and business details whenever they change.
Frequently asked questions
Does TowLock replace my dispatcher or my phone?
No. You keep your number and your team. TowLock only answers the calls that would otherwise go unanswered, then hands you the details so you can call people back.
How do calls reach the AI receptionist?
You set your existing business line to forward unanswered or busy calls to the TowLock number assigned to your company. Forwarding options depend on your phone carrier, so check with them for the exact steps.
Are my calls recorded?
No audio is stored. TowLock keeps a text transcript and the call summary, and both are automatically deleted after 30 days.
What does it cost?
TowLock is a subscription managed from the Billing page of your account. Available plans and prices are shown there.
Can I use it for real emergencies?
TowLock is a call-answering tool for tow companies. It is not a substitute for emergency services. Callers in immediate danger should contact local emergency services.
Ready to stop missing calls?
Create an account, confirm your email, and set up your business in a few minutes.
Get started